If you are experiencing trouble with your computer system, printer, computer accessories, or audio/visual equipment then please take the time to fill out the form below.  The more information you provide to us, the better we will be able to help you resolve any issues you may be having.

If you choose to fill out the Special Notes section please separate actions with period.  Please start each new action with a capital letter as shown in the sample below.

All other fields are required which are shown in bold.

In an effort to make things a little easier for our more frequent visitors we are now going to use cookies to store the personal information you enter in this form (name, location, phone number, email address). This information is stored on your computer and is only being used to remember who you are so you don't have to fill in your name every time you request help.

Your request will be forwarded to your supervisor for approval. You will receive an email with a projected completion date.

First Name:

 (ex. Joe)

Last Name:

 (ex. Smith)

Site Name:

 (ex. Ca-On BOCES)

Department:

 (ex. ISS)

Supervisor:

 (ex. Linda Nichols)

Room Number:

 (ex. 203)

Phone Number:

 (ex. 555-555-5555 x555)

Email Address:

 (ex. you@domain.com)

What seems to have a problem?:

 (ex. Printers)

Brief Description of the Problem:

 (ex. Mouse doesn't work)

Your operating system:

 (ex. Windows XP Pro)

Special Notes:

 (ex. My mouse stopped working. I have already checked to be sure that my mouse is plugged in)